FAQ
Frequently asked questions
31 short, honest answers. Not here? Ask us on WhatsApp.
Treatment
What is Simulation & Stimulation?
A non-surgical cosmetic treatment in one session. The simulation part makes thinning areas look fuller on the same day. The stimulation part focuses on scalp care.
Is the treatment at Anggun Pakar Rambut safe?
Yes. Developed by European scientists and KKM NPRA certified for safety and efficacy. It is also recommended by Ustaz. In Malaysia, we are the only ones to have obtained NPRA certification and the support of an Ustaz.
How long does a session take?
About 3 to 4 hours in the chair, including breaks. The consultation and scalp check come first.
Is this surgery or a hair transplant?
No. There is no surgery, no follicle harvesting and no stitches. It is a cosmetic treatment at our centre.
Does it hurt?
The treatment is designed to be comfortable and many clients relax through it. Sensitivity differs from person to person. Tell the team at any time if you feel uncomfortable or need a break.
What is Xenocell Boost?
Our cosmetic scalp-care programme: a scalp detox with Hokkaido kelp extract, a scalp scan and analysis, bio-ion activation and high-frequency scalp care. Steps, duration and price are explained after your scan.
What is the difference between Xenocell Boost and Xenocell Boost Advanced?
Xenocell Boost Advanced is the advanced version of the programme. Its details and whether it suits you are explained at the consultation, after your scalp check.
Results
When will I see a difference?
The change in how dense the hair looks can be seen on the same day. Scalp care is a longer-term effort because hair grows in slow cycles.
How long does the look last?
It differs for everyone and depends on your hair, scalp, lifestyle and aftercare. It is not permanent; your consultant explains what to expect and any follow-up options.
Will it look natural?
We aim for a neat look that matches your hair colour and direction. See real before-and-after photos on the Results page, and ask your consultant for examples close to your own situation.
After treatment
Can I go back to work afterwards?
Most clients return to their daily activities within 24 hours without a long rest. Follow the aftercare guidance.
When can I wash my hair?
Wait until the next day before your first shampoo unless the team tells you otherwise, and use lukewarm water. After that, wash and dry your hair as usual.
Do I need special products at home?
It is not compulsory. Aftercare is simple. Your consultant can suggest a home routine that suits your scalp, but you are not required to buy anything.
Suitability
Is it suitable for women?
Yes. The treatment is for men and women. Many of our clients are women who wear a tudung, and we plan each visit with privacy in mind. Tell us if you are pregnant or breastfeeding.
Who is it not suitable for?
Anyone with an open wound, infection, sunburn or severe irritation on the scalp should wait for it to settle. Sudden, patchy hair loss, or hair loss with other symptoms, should be checked by a doctor first.
Which types of hair loss is it for?
Gradual thinning, a receding hairline, a see-through crown, and hair loss linked to an oily scalp, dyeing or perming, childbirth, family history or stress. The scalp check decides whether it suits you.
I have genetic hair loss. Can this help?
Simulation can make thinning areas look fuller in 3 to 4 hours. It does not change genetics. Your consultant explains what is realistic for your pattern of thinning.
Does this replace seeing a doctor?
No. This is cosmetic treatment and scalp care, not diagnosis or treatment of disease. For sudden or patchy hair loss, see a doctor or dermatologist first.
Can I combine it with minoxidil or other treatments?
Tell your consultant about every product and medicine you use. For anything a doctor prescribed, keep following your doctor's advice and talk to them before changing it.
Pricing
What if I don't see results on the day of treatment?
See Results Today or Your Money Back! If you don't see a visible difference on the day, your full payment is refunded. You can undergo Treatment without having to pay in advance. You only need to pay after you see the results.
How much does it cost?
The full price is given after a free consultation and scalp check, because the area and scalp condition differ for everyone. You know the price before you decide, with no obligation to go ahead.
Are there hidden charges?
No. The area is measured and your scalp assessed at the consultation, and the quote is given there. What a package includes is explained clearly before anything starts.
How does the cost compare with a hair transplant?
For most clients our treatment costs around 80% less than a hair transplant, without surgery. Your actual amount depends on your plan.
Process
What happens at the free consultation?
We listen to your concerns, check your scalp under magnification and show you on screen, explain the options in plain words and give the full price. There is no pressure to go ahead.
What should I bring?
Nothing special. Come with your usual hair without heavy styling products, and bring a list of any medicines or allergies.
Location & language
Where is Anggun Pakar Rambut?
Lot F-137A, Level 1, The Starling Mall, Damansara Utama, 47400 Petaling Jaya, Selangor. Visits by appointment via WhatsApp.
Which languages can I consult in?
Bahasa Melayu and English.
Muslim clients
Is the treatment suitable for Muslim clients?
Yes. Ustaz Faiq has studied the permissibility of our innovative techniques and has personally experienced the benefits of our treatments. His firsthand experience and approval assure Muslim customers that our methods, which are certified by the Malaysian NPRA, comply with Islamic guidelines. For Muslims seeking effective, Shariah-compliant hair care solutions, Ustaz Faiq’s endorsement is a powerful testament to the suitability of Anggun Pakar Rambut's treatments for everyone in the community.
Who is Ustaz Faiq?
Ustaz Faiq is a highly respected Islamic scholar, known for his deep knowledge of Islamic rulings (hukum-hukum) and his commitment to guiding the Muslim community in matters of daily life, including health and personal care. He is an advisor and customer of Anggun Pakar Rambut.
What about wudu and prayer after treatment?
We do not give religious rulings. Ask our consultant how the treatment is carried out and what it involves, then consult your own religious advisor about questions of worship.
Can I take a break to pray during the session?
A session takes about 3 to 4 hours including breaks. Tell our team at any time if you need a break, and discuss suitable timing when you book.
Book a consultation
Fuller-looking, more confident. Start with a free consultation at The Starling Mall.